Frequently asked questions

Every VPS is managed through SolusVM, an easy-to-use control panel where you can power off, reboot and reinstall your server and open a VNC console, as often as you need. See VPS plans.

Yes. IPv6 is available on our servers alongside IPv4.

We use KVM (Kernel-based Virtual Machine), full hardware virtualization built into the Linux kernel. Your VPS runs its own kernel and can run unmodified Windows or Linux images.

Your VPS credentials are sent within 4 hours of purchase, and you can start using the server straight away.

There is no cap on how much data you transfer. VPS plans include unmetered traffic at 50 Mbps or 100 Mbps, so your price never depends on usage.

Yes. We can configure a dedicated server to match your CPU, memory, storage and IP requirements. You can install any operating system or software, or split the server into virtual machines for different projects. Tell us what you need.

Your dedicated server credentials are sent within 24 hours of purchase, and you can start using the server right away.

Every dedicated server comes with IPMI access through a web management panel, so you can reboot it yourself at any time. If anything goes wrong, our support team will sort it out.

Current plans include 200 Mbps or 500 Mbps of unmetered traffic on a 1 Gbps port. Unmetered means you never pay extra for the amount of data transferred. Compare plans.

You can get up to 1,024 IP addresses on a dedicated server, for example to give every virtual machine or hosted domain its own address, or to make migrating services between servers easier.

Our Israeli data centers are in Tel Aviv, Petah Tikva and Rosh HaAyin. We also offer dedicated servers in Cyprus and Greece.

Order your rack space, then ship or deliver your server to us and we'll install it. Initial setup is free. See colocation plans.

Yes. You can announce your own IP space over BGP and connect to multiple ISPs.

Anti-DDoS protection is included with every dedicated server. For larger attacks, our DDoS protection plans mitigate up to 1.2 Tbps.

We accept credit cards, PayPal, Bitcoin, WebMoney and Skrill (formerly Moneybookers).

No. You pay the price you see on our website, with no hidden fees in your contract.

For customers outside Israel, prices include all taxes and no VAT is added. Customers in Israel are charged VAT on top of the listed price.

Yes. You can resell our products to your own customers and business partners. Email [email protected] to learn more.

Yes. Customers who order more than two products qualify for a volume discount.

Yes. If you're not satisfied with a service, ask for a refund within 2 days of purchase and you'll get your money back, no questions asked. See our terms of service for details.