Which Control Panel do you use?

HQserv Company utilizes powerful SolusVM management system that is extremely user-friendly and provides the clients with the needed security. This system helps both our company and our clients to conveniently get access and manage a VPS cluster. It also gives our customers the opportunity to use an intuitive interface in order to manage their virtual servers.

Do you provide iPv6?

Yes. We provide our clients with the most recent and advanced Internet Protocol version 6 that is far more advantageous than its forerunner, IPv4. Along with multiple technical benefits, iPv6 enables every device to connect to the Internet and get identification via unique IP address.

Which virtualization do you use?

We use Kernel-based Virtual Machine or the so-called KVM virtualization, which features a processor specific module and kvm.ko, a loadable kernel module for creation of core virtualization infrastructure. KVM gives people an opportunity to run simultaneously many virtual machines. They can run unmodified Windows and Linux images.

in how much time i will receive the server Credentials?

HQserv staff works hard to provide the clients with top quality and professional services on time. Our customers get the server credentials within 24-hour period after purchase is made and can start using them at once.

do you limiting bandwidth?

No. Our Bandwidth is unlimited or there is no restriction in the amount of data that is transferred from your website. This means that the website will be loaded fast and will function properly even if there is a high traffic that amounts to thousands of visitors at the same time. Our customers will have as much disk space and bandwidth as they need to build their online present in the best possible way. We offer unlimited bandwidth to meet the needs and requirements of all our clients.

can i have a custom server?

Yes, HQserv offers dedicated servers with up to 40 logical CPU cores and 512GB of RAM. These specifications give customers the opportunity to configure their server the way that meets completely their unique needs. It is flexible and user-friendly enough, so clients can also install any kind of operational system or software. People can also divide the server into many virtual machines for various purposes including business and private.

in how much time i will receive the server Credentials?

HQserv offers quick delivery after the purchase is made. The customer will receive the server credentials within 24-hour period after purchase is made and can start using them at once.

how can i reboot my server?

HQserv supplies customers with efficient and user-friendly web management panel that allows them quickly reboot their server using IPMI access. They can always contact our customer service if they face any issues with the process, so we will quickly resolve the problem for you.

what is the default bandwidth plan?

We provide 100mbps unmetered bandwidth, which means that the clients are not going to pay additional fees for high volume of data transferred to and from their dedicated servers. This feature gives users super fast downlod and upload speed that can benefit customers who intend to manage multiple video streams.

how many IPs can i get?

Our customers can get a dedicated server with up to 1024 IPs. This will provide them with an opportunity to easily migrate their services to another server, within every VM they have created to define dedicated IPs or for every hosted domain.

what form of payments do you accept?

We always strive to make it convenient for our clients to use our services. That is why we use three payment methods that include Paypal, Bitcoin, Webmoney, Credit card and Moneybookers.

are there any hidden fees?

For HQserv, transparency in relationships and mutual trust are priorities, so our clients can rest assured that there are no hidden fees in the contracts and they will always pay only the price they see on our website.

are Taxes included?

Taxes are included in the price for all our foreign customers, so they don’t have to pay any additional fees or VAT charges. We charge only our clients in Israel with additional taxes.

do you have a reseller program?

Yes, our company provides a reseller program to enable our clients to boost their sales. They will have an opportunity to earn money by joining our affiliate program and resale our products to their friends or business partners. To learn more about the benefits of our reseller program, please send us inquiry at sales@hqserv.co.il

do your provide volume discounts?

Yes, volume discounts are available for our loyal customers. Clients that order more than 2 products can take advantage of this volume discount and pay less for quantity.

do you offer refunds?

Being a company that stands behind the quality of the products and services it offers and striving to achieve full customer satisfaction, HQserv offer a money back refund. If for some reason the customer is not satisfied with the service he has purchased from us, he can claim for money refund maximum 2 days after purchase and he will get his money back without any questions.

what is a domain hosting?

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how do i transfer web pages to server?

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purchased a hosting, now what do i do?

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how do i purchase a domain?

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what kind of plan do i need?

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